Outsourcing medical data management is not a big deal now. Every other insurance company, lawyer or even a medical facility does that to ensure that data is correctly organized, and categorized so that it makes sense. If you are also considering hiring an outsourcing partner, you should ask an outsourcing firm a few questions to judge its capabilities. Here they are:
Have You Got Any Experience?
Though hiring a new company would seem like an attractive option because of the fact that it would be considerably cheaper than an experienced one, your focus should be on hiring a company that has got some experience of medical data management and doesn’t need you to guide them at every step. Hiring a company with experience will also ensure that you get the precise results you want in a timely manner.
Are You HIPAA Compliant?
Even if the answer is yes, you should dig deeper and ensure that they know of all the HIPAA regulations and follow them to the letter. You can also hire an expert to judge whether the company is totally HIPAA compliant or not. It’s the issue of not only the law but your patients’ medical data privacy as well. Never take it lightly. You can also access their security shields and their ways of destroying data to judge their adherence to HIPAA.
Who are Your Backups?
In many medical data management companies, several teams are formed to ensure that if one person is unable to handle a task, the other can take over. Make sure that the company you are hiring is not a one-man show and there are several people with medical knowledge and skills to complete your project even if the person you were assigned falls sick or takes personal leaves. You work must never suffer.
Can You Provide Any Samples/References?
It is a good idea to hire a medical data management company that can offer you sample reports. It should be able to show you how a weekly, monthly or even daily report would look like so that you can be sure the data is assorted wisely. You can also ask for references of previous clients who attest to the fact that a job will be done in the way you want.
Can You Meet All My Requirements?
Finally, you should ask a medical data management company about whether it can meet all your requirements or not. You may have added instructions like highlight specific data or create a bi-weekly report which might be different from the way it’s usually done at the firm. So, ask them whether they will be able to follow your instructions precisely or not.
If you don’t want to do all this research and just hire a reliable medical data management company, then you can trust Win Healthcare. We offer top of the line services and ensure that all projects are delivered in a timely and cost-effective manner without failing even once.